Privacy Policy
Last updated: November 12, 2026
This Privacy Policy explains how 24posts ("24posts", "we", "us") collects, uses and protects information when you use the 24posts website and application (the "Service"). The Service lets you schedule and publish content to your own social media accounts on Facebook, Pinterest and TikTok.
Information we collect
- Account connection data. When you connect a social account, we receive and store an access token (and, where provided, a refresh token) issued by that platform, plus basic profile information: the account or Page ID, display name, username and profile picture.
- Content you create. The captions, links, photos and videos you upload, the accounts you choose, your per-post settings (for example TikTok privacy level, interaction settings and content disclosure) and the time you schedule them for.
- Publishing results. Post IDs, links and status or error messages returned by the platforms.
- Technical data. A session cookie that keeps you signed in, and standard server logs (such as IP address and request time) kept by our hosting provider for security and reliability.
Data from TikTok
When you sign in with TikTok, we request the user.info.basic scope to show you which TikTok account is connected (display name and avatar), and the video.publish scope to publish videos you have explicitly created and scheduled in 24posts to your TikTok account. Before each post we read your creator settings (such as available privacy options and whether comments, Duet or Stitch are enabled) only to show you the right options. We do not read your existing videos, followers, messages or analytics, and we never post anything you did not create and approve in 24posts.
Data from Meta (Facebook) and Pinterest
For Facebook we use a Page access token to publish posts, photos and videos to the Pages you choose. For Pinterest we use your access token to list your boards and create Pins on the board you choose. We only access the data needed to publish your content.
How we use information
- To publish your content to the accounts you selected at the time you scheduled.
- To show you the status and result of each post.
- To keep the Service secure and to troubleshoot problems.
We do not sell your data, we do not use it for advertising, and we do not share it with third parties except the platforms you publish to (Meta, Pinterest, TikTok) and our infrastructure provider (Cloudflare), which hosts the Service and stores data on our behalf.
Retention and deletion
Access tokens are kept until you disconnect the account. Posts and uploaded media are kept until you delete them. When you disconnect an account in the Accounts page, its tokens are deleted immediately. When you delete a post, its media file is deleted from our storage. You can also revoke 24posts' access at any time from the security settings of TikTok, Facebook or Pinterest. To request deletion of all your data, see our data deletion instructions or email us.
Security
Data is transmitted over HTTPS and stored with our hosting provider. Access to the application is protected by authentication. No method of transmission or storage is completely secure, but we work to protect your information.
Children
The Service is not directed at children under 13 (or the minimum age required in your country), and we do not knowingly collect their data.
Changes
We may update this policy. We will change the "Last updated" date above and, for material changes, notify users in the app.
Contact
Questions or requests: support@24posts.com